When will my item arrive? The estimated delivery time will be provided at the time of checkout and can also be found in your order confirmation email. Please note that delivery times may vary based on your location and the shipping method selected. Do I get shipping updates? Yes, you will receive shipping updates including a tracking number once your order has been shipped. You can track your package through the shipping carrier's website.
Who will be delivering my item? Your item will be delivered by a reputable shipping carrier such as FedEx, UPS, or the US Postal Service, depending on the shipping method you selected at checkout. If you have any questions or concerns about your delivery, please contact the carrier directly.
Can I change my shipping address after placing an order? If your order has not yet shipped, you may be able to change the shipping address. Please contact our customer service team as soon as possible to see if a change can be made.
How much does shipping cost? Shipping costs vary depending on the size and weight of your order, as well as the shipping method selected. The shipping cost will be displayed at checkout before you complete your purchase.
Do you offer free shipping? We may offer free shipping promotions from time to time. Please check our website for current promotions or sign up for our email newsletter to stay informed about our latest offers.
Do you offer international shipping? No, we do not offer international shipping at this time. We only ship within the United States.
What if my package is lost or damaged during shipping? We take great care to ensure that your package arrives safely, but in the unlikely event that it is lost or damaged during shipping, please contact our customer service team and we will do our best to resolve the issue.
Returns
At Amore Creations, we believe that our personalized gifts are the perfect way to show your loved ones how much you care. We take great care in creating each item to your unique specifications, and we want you to be completely satisfied with your purchase. That being said, all sales are final. While we do not accept returns, exchanges or cancellations, we are committed to working with you to resolve any issues that may arise. If you have any concerns about your order, please don't hesitate to contact us. We appreciate your support of our small business and hope that you love your Amore Creations gift as much as we loved creating it for you!